Returns & Refunds

Returns & Refunds

We want you to buy with confidence. If your wheel isn't right, here's exactly what happens.

30-day returns. No restocking fee. Ever.

You have 30 days from the day your wheel arrives to return it. We charge no restocking fee on any return.

If the wheel is damaged, defective, or doesn't fit after we verified it

This one's on us, completely:

  • We email you a prepaid return shipping label — you pay nothing to send it back.
  • You get a full refund, including what you originally paid for shipping.
  • Just send us your order number and a photo of the problem so we can make it right fast.

If you changed your mind or ordered the wrong fitment

No problem — you can still return it within 30 days:

  • You cover the return shipping (we can email you a discounted UPS label if you ask).
  • You get a full refund of the wheel price once it arrives back.

Condition for returns

Wheels must come back uninstalled, unmounted, and unaltered, in the same condition you received them. If a wheel has been mounted on a car or had a tire installed, we can't resell it as like-new, so please double-check fitment before mounting.

Tip: Send us your VIN before you order and we'll verify fitment for you — then if we get it wrong, the return is 100% on us.

How to start a return

  1. Email us at sales@i1parts.com with your order number and (if damaged) a photo.
  2. We'll reply within 1 business day with your return label or instructions.
  3. Ship the wheel back in protective packaging (the box it came in works great).
  4. We issue your refund within 3 business days of receiving the wheel, back to your original payment method.

Damaged-wheel buyback

Have a bent, cracked, or curb-rashed OEM wheel sitting around? Our Damaged Wheel Buy Back program takes it off your hands and puts credit toward your replacement — only genuine OEM rims qualify. Email us a photo for a quote.

Questions? Contact us through i1parts.com — we usually respond within 24 hours.